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Wow, phoned Tyreright Varsity Lakes the other day as was on our list of tyre places to phone to get suggestions on which brands to consider and the sizes we could fit to our car, as a genuine buyer. Spoke to a staff there and they did not want to give us the time of day. We were made to feel stupid when all we wanted to do was ask a few questions and if we got good service we probably would have gone there as it is not far from home. The staff was rude, blunt, and in the end pretty much hung the phone up on us exclaiming 'it was a waste of their time!' when we didn't take much of their time at all. So sorry for contacting your business to enquire about buying tyres, we thought that was the business you were in!