Had organised an appointment for Christmas nails, I show up only to be told my appointment had been taken!
The therapist LOST my number, tries to contact me through facebook and decides because I couldn't be contacted gives my appointment away. How rude!
Thank you for your review Lucy. I cannot apologise any more than I already have for the mix up and having lost your number due to computer issues, however after attempting contact on several seperate occasions without reply on your part, I did what any business owner would do at our busiest time of the year and rebook the appointment. Wishing you a wonderful Christmas and a safe New Years Lucy.
Essentially when I had spoken with them I indicated that I really needed this appointment and you relied on Social Media to try and contact me. If I'm not friends with someone who is trying to message me I will not see them.
I was very upset also to be told this in front of your staff and other customers. I guess I have learnt my lesson in dealing with a Home/Garage business.
Urban Bliss is as good as it gets. They are professional, friendly and experienced. I had been getting acrylic nails for a couple of years until one day my real nail cracked because of the damage from the acrylic and drilling! I looked up Bio sculpture and booked in with Hayley at Urban Bliss as it was close to home. Well all i can say is, that day i uncovered a gem in this industry. I've been getting bio sculpture for years now and recently had them off for about 6 months and my nails were still as strong as ever. I've been booked in with both Hayley and Simone over the years and they are both absolutely fantastic. I've even had a spray tan and eyebrow wax here and cannot fault their services in any way. Simone and Hayley are extremely creative with their nail art and passionate about what they do. I have recommended Urban Bliss to 10-15 people since and every single one of them has loved this place. I would not hesitate to continue to recommend!
Had French done four weeks ago, went to Bali, now back home and even though I could get another week maybe two, needed to have them done as they are going to have to last me another 6 weeks. With some good advice from Simone (MY Bio Sculpt Tech.) I am prepared to look after them and resist the temptation to "fiddle". Had two little white daisies on ring fingers, rather cute and fresh looking. Simone is so artistic with her work, always interesting to see what she is coming up with next. To go away on holidays and never have to touch up with polish or worry about a break is almost better than just admiring them whilst laying on the glistening sand amongst the palm trees. Yes, another cocktail.........
I had been getting acrylics for years and found that it was destroying my nails. I had heard about Bio Sculpture Gel on the radio and a few friends had recommended I go and see Simone. The results were AMAZING!! There was no drilling away at my nails and it felt flexible...almost like they were just my natural nails...and even better, my nails are now stronger and healthier than before. Simone is brilliant...she is amazing at everything. Her nail art is beautiful! I constantly get compliments on my nails and I never hesitate to refer friends, family and even strangers to Urban Bliss.
Love love love Simone and Hayley at Urban Bliss Beauty Therapy!
I was resistant to having my nails done for a long time as I had heard "stories" of them being weakened by the process but as Simone explained, it's NOT THE GEL that I needed to be concerned about. The Bio Sculpture Gel is the healthier option for me, and has no odour. I have just returned from America, away for five weeks. My nails are ...READY for some TLC but they still looked great with a buff and clear polish to get me through (generous advice offered by Simone) Must resist the temptation to remove with my teeth, I know, I know DON'T DO IT!!! Have had many comments on my nails, here and overseas.
Have just this day had a visit to "my my nail technician - Simone" and have gone with a colour, love it and look forward to trying the new colours she has recently added to her range. Big thumbs up to Urban Bliss.