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Hairdressers

Urban Soul Salon

21 Reviews

G Shop 110, 619 Doncaster Rd

Doncaster, VIC, 3108

Urban Soul Salon

Contact details

(03) 9848 1126
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REVIEWS (21)

Very good
5
Good
2
Average
0
Poor
1
Very poor
13

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Jasmin N
OVER 5 years AGO

I can't get an appointment until November! Never buy these vouchers! Wish I hadn't I will be seeking a refund from groupon. What appalling service.

Melbourne1005
OVER 5 years AGO

I found the same. I can't get an appointment until mid October. Last time I buy one of their vouchers. Should have looked here first.

DrSMP
OVER 5 years AGO

I was a Groupon customer, tried ringing the store repeatedly but no one ever answered the phone. I Googled the store and found out they have another number, so called that and someone answered straight away. I was able to book an appointment for the next day - brilliant, until I was asked if I was a Groupon customer. I said yes, and then everything changed, the attitude, the appointment... everything. I was told that I should have said I had a voucher from the start and unfortunately they can't fit me in tomorrow and I will have to wait until October. When I asked why, they said that's just their "booking system". Unbelievable. Absolutely appalled at the lack of service and rudeness. This is a salon that I would never trust with my hair, and would never recommend to anyone. Received a refund from Groupon - customer service was lovely, the only positive part of this entire experience.

Melbourne1005
OVER 5 years AGO

I have also been trying to ring for days until I googled the store to find it had a different no. I can't get an point net until mid October. Not happy at all.

Last time I buy their vouchers.

Lojsan
OVER 5 years AGO

I had a cut, colour and blow wave a couple of months ago -- using a groupon. Shannon was great. No complaints from me whatsoever. I really enjoyed the experience and recommend the salon.

SJCC
OVER 6 years AGO

Never go to this hairdresser..there rudeness even over the phone and lack of care of customers is shocking!

Elli1
OVER 6 years AGO

Would not recommend this salon. Have been a few times to give the salon a chance and leave disappointed every time. Service is disappointing, a simple semi permanent coul

SJCC
OVER 6 years AGO

I agree with you it is highly unprofessional!

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