Have a picture to share?
Upload it to help other users learn more about this business.
HAIR IN MY FOOD YUCK If you want to be spoken down to hen this is the restaurant you are looking for. I arrived after booking a table at this restaurant, on arrival I was told there was no table reserved (no apologies) and an extremely rude staff. Then we ordered garlic prawns for our entree and pulled a hair out of it- that's not even the worst bit. We were like gross we'll get a replacement... My partner took it to one of the wait staff and asked nicely for a replacement and then some rude kitchen staff came out and started abusing from across the counter telling my partner saying it was his hair!! The kitchen staff then told my partner to "get the f**k out of the restaurant if he didn't like it" The wait staff or maybe even the peer of the restaurant then came to our table and told us that "the hair did not have any sauce on it, so it must have been your hair" I have never received such hairy service. YUCK YUCK YUCK We left and did not pay for a single thing,
Went for the first time on Father's Day and loved it. Staff were exellent and great service.
They don't promote themselves as a five star restaurant and they don't charge like one. It is very good food, plenty of it and good value. We have already booked in again and booked our work Christmas party there.
I agree with the first two comments!!!! we had to wait ages for any service and their excuse was we had another person joining the table at a later time so they were waiting for them!! Other people who arrived after us were served way before us. It seemed if you weren't a regular (or maybe part of the family, or friends) you didn't get served. And for the amount we spent, we could have eaten somewhere much nicer.... I'm not going to mention names as that would just plain embarrass them!! Also they cannot add up at all, we nearly walked out with only having to pay for drinks and breads... that's how badly the staff stuffed up!!!!!!!
For how busy they were, they really need to get up to scratch with the rest of the restaurant world in Newcastle.
I really think Verde Luna is WAY too overpriced and not worth wasting your time on!!!!.