- General Practice
- Family Practice
- Medical Centre
- All Cards Accepted
- Bulk Billing
- Walk-in Appointments
- Onsite Chemist
- Off-Street Parking
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I attended Victoria Point Medical Centre yesterday evening as i had had a severe allergic reaction to something i had eaten. My tongue swelled and was blocking my airway, therefore breathing was becoming unbearable :( I told the reception of my symptoms and she rushed me through to the nurse in the treatment room, a doctor then came to me also and i was given adrenaline shots and an ambulance was called. If it had not been for the fast acting receptionists, nurse and dr, i might not be alive as i had gone into anaphylactic shock. Thank you to you all. If i need further medical attention, i will be going here.xx
I was just lined up waiting to check in and the police were at the counter asking if a person had been there today. The girl looked up records and said no. I didn't know the police had the right to do this. Are we really becoming big brother.
None of the staff are to give any information without a warrant. Not even a police officer.
Can anyone answer this for me. Why can't reception staff see if results are in? I don't want them to see my actual results but at least to see that they are there. If you are lucky enough Casey will answer and she can tell you. When I asked her why she said because she was the manager. This is crazy to me.
Only the dr can see if any results have come back, the receptionists do not have access to any patient records.
My partner has been with her kids a few times and has always been happy I went when apparently computers were down a few weeks ago and the receptionist was 'caz'? (From what I overheard)Was flustered and rude to everyone even the doctor at the front counter I ended up going elsewhere I didn't think much of the customer service at all
Yes. I was also here on this day. And the woman in charge kassey. Was a mess couldn't solve a single thing. The nurse In the end came out and sorted it out for us. We checked in before the computers went diwn kassey
The reviews made me quite wary of this practice, but with few other options I decided to give it a try anyway and was really pleased with the result. Waiting time was minimal, staff were friendly and the doctors were quick but efficient
I'm sure I'll have a bad experience at some point, but that will happen with any practice