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Service was very bad (Liverpool Shop). I've bought things from here before. I lost the receipt "my bad", and went back to the shop 2 days after the sale. The shop guy refused to exchange the unit. Law states that resellers should keep receipts for at least 5 years. Here this guy even refused to check receipts from 2 days back after i even told him the time of the purchase. He said he doesn't know me or seen me and that the item is sold by a few other shops in the area and that im trying to con him. Its only a low amount item so i wish not to take it further to Consumer Affairs, rather write a review about them here so everyone can read.