Vuly Play prides itself on creating the best trampoline and outdoor play equipment. We use only the highest quality materials to ensure our products last against the harsh Australian climate. We offer full customer service with after sales support and our products can be viewed in person at our Brisbane, Wakerley showroom.
As a mum with 2 kids who was looking at a tough period of isolation at home with schools closing early, I was looking for something that would keep them entertained.
A friend recommended Vuly as they had a trampoline and said their kids use it all the time. Looking at their website, they also sold swing sets and monkey bars. I decided to look at ordering a swing set and called them up. The consultant (I think his name was Josh) was extremely helpful in choosing the right swing size for my yard.
Even better is that the delivery was very fast and setting it up with the hubby was painless. The kids can't get enough of the swing set and while it's early days I can't see them stopping anytime soon.
With the current conditions of having to stay inside I thought I'd look into getting to keep the kids entertained. A mate recommended Vuly as they had a trampoline.
I looked online and saw they had a few different products like swings or monkey bars. I gave them a rang and Kyle was helpful in finding out what would fit my yard and keep my kids happy. We decided on a swing set and got a bunch of free stuff with it. Delivery was even free which was great. I've now set it up and the kids are having a blast.
We are very happy with our Vuly purchase - it was delivered quicker than estimated, was easy to assemble, the sales and service team have been very helpful. The finished product with basketball hoop and bluetooth speaker has kept my kids entertained for hours - its been a great investment! I would highly recommned Vuly to any parent looking to purchase one.
Thanks so much for the great feedback Cory. We are very happy your kids love the trampoline!
Unprofessional on all levels!!
Misleading on product delivery timeframes and once finally delivered items missing. Call them up and promised items sent. Again items missing!!! Staff on the phone are rude, would not let me speak to a supervisor with my concerns. That’s the last time you’ll see me order anything from your company.
Thank you for taking the time to provide your feedback and once again, we are very sorry for all the issues you have experienced with Vuly so far.
If your issues are still unresolved, please email your contact details through to email@example.com and we will be able to help get everything sorted for you.
We pride ourselves on having not only the best products but also the best after-sales service in the industry, so, this is very disappointing feedback to hear and definitely something we would like to take on board & improve on.