- Cardiologist (Heart Specialist)
- Ophthalmologist (Eye Specialist)
- Medical Centre
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- All Cards Accepted
- Off-Street Parking
- Onsite Chemist
- Walk-in Appointments
Have been a common patient at this medical centre and although the lengthy waits despite incorrect waiting time told I still return ... today I called reception too ask about something to do with a scan and a specific doctor and the lady on the phone was quite short and rude and too eager too get me off the phone cutting me off before I had even finished speaking or asking a question there’s no need for the rude customer service
Second time we have visited this centre. Both times we were told 30-40 minute wait and waited over two hours, to then give up and go elsewhere. First time,my allergic reaction which included a hugely swollen face were ignored and dismissed by the rude receptionists who were more interested in their conversation with each other. Will avoid this medical centre at all costs. Save yourself the ridiculous waiting times and the terrible customer service
Calling on behalf of a patient. First time waited 30 minutes waiting for the call to be answered for them to hang up. 2nd time it took half an hour again, the lady of reception was incredibly rude and told me to send a fax over as I didnt have adequate information. Very rude staff and hopeless having to wait this long when its in regards to patient care. I do not understand how people would visit this place
I wrote this about the wrong practice and true local won't let me delete.
I was calling from another medical centre with Urgent Information for one of their patients, who was travelling and sitting waiting at our practice. I tried calling from 2 different phone lines, as well as the Doctors. All 3 phones were immediately placed on hold. We waited 25 minutes on hold with still no answer to any of our 3 phone calls. I then tried to contact the associated Specialist rooms & Dental rooms - both said they could not assist & to call back and just wait on hold for the receptionists. Extremely unprofessional!