We were in the city not long ago and was in the market to look for a nice watch for my mothers 60th birthday and thought a nice watch would be a nice gift for a milestone achievement. I had a look online prior for some of the watches that was stocked here and thought they had a few that were nice. When walking passes the store, I notice a few of the sales staff standing around the glass cabinet. I just had a sense that they werent prepared to be helpful, if anything the image that they portrayed was almost not approachable. A bit unfortunate from their end, as we did end up purchasing a very nice watch in the city at a premium store in which the approach was much more welcoming and friendly.