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Terrible experience and a massive waste of time!!! Bought a groupon voucher for a detail and wash, when I rang watershed to book in I was told I didn't need to book just to come in whenever I liked. I asked if I could come in on a Saturday and was told that this was fine as long as it is at least an hour before 3pm as they close. When I showed up I was greeted by the mangement, who refused to assist me because it was Saturday and apparently they do not honor vouchers onread more
DON'T RISK IT! I left my car here for approximately 45 mins while I went to a store nearby. As soon as I walked back in they handed me the receipt to pay, which I shouldn't have done until I saw the car. They had SMASHED the bonnet protector on my car and refused responsibility, saying it was like that when I came in, when I know for a fact it was not (particularly as we were even standing in front of the car to discuss the service so it would have been pointed out then if thatread more
Extremely poor service, I bought one of the vouchers online for a $35 wash and the car was still dirty with spots on the front and bonnet when I specifically told them to wash them off. They said the car will need to be polished and will cost a further $120. All I did was scrub the car with a soft sponge and all the marks were out.