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This pool is your basic tiled rectangle just over a meter deep all round with a step down onto a ledge that runs the full length both sides. Then a jump into the pool. There are no gradual steps with handrails, there is no disabled access ramp. Anyone with muscle or joint problems would have difficulty getting safely in and out of this pool. It doesnt comply with Australian Standards or disabled access regulations and i am astonished that council would approve this design!!!!!!!
I've been going to Waterworx every week for just over five years, having taken my son there from about 8 months of age.
I would make the following comments;
1. In the five years of attending I can think of only about two weeks when the inside pool wasn't perfect ie my boy or I had sore eyes. Given the numbers of people through and my previous experiences with large swimming pools, including living in apartments where there are large communal pools and fulltime staff, this is pretty amazing.
2. My boy and I have had numerous interactions with lots of staff as he climbs the Learn To Swim levels. Lots of different personalities along the way, butread more
Recently signed up for a membership at waterworx and the lady that served us (Amanda i believe, that i later found out is an offical for swimming australia. Which in my opinion is appalling!) had absolutely no customer service! She was soooo rude! There was a deal going and she didnt want to give it to us. After my partner paid she practically threw the card back at us. Then she said to us it makes us workers bitter when people get deals because we have to pay full price. After our membership is up we won't be returning to waterworx and i wouldnt recommend it to anyone!