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The vet service and puppy class are excellent! They know what they are talking about. We had our puppy class with Linda and she explained every single detail about how to take care of our puppy and train him appropriately. In other occasion, we brought our puppy to West Ryde Vet Clinic for second opinion regarding gastrotomy as our emergency vet hospital near my area recommended to do so. David, the owner of West Ryde Vet Clinic, took care of my puppy for few days and in the end he reassured me not to go with surgery as it was unnecessary. All in all, we recommend West Ryde Vet Clinic to dog owners. Their services are very good.
My rat had an upper respiratory infection which included symptoms such as sneezing, side sucking (sign of severe pain) and his face was blue. The vet here didn't even look at him and said that the rat had a blue face because he was cold. He would ask me questions then completely ignored the answers, only hearing what he wanted to hear... I simply cannot believe that a vet would blatantly not care for an animals well being like this. I immediatly went to another vet and they gave me a real diagnosis and proper medication. I'm sorry but being charged $60 to be told my rat was "cold" is unprofessional and this practice should be ashamed of themselves for falsely advertising themselves as veterinarians.
My family have used the veterinary practice for several years and the care and treatment our pets has been second to none .My small dog recently had successful knee surgery and I was most impressed with not only the prompt action to help my good boy but the aftercare which was so willingly offered .I have now moved to the Northern Beaches but still make the trip back to the area as I have such trust and faith in David and the team at West Ryde.Fantastic service!
Unfortunately i can not give this vet a better rating, however had i filled this form out a few years ago it would most likely been a 4-5 star rating. Whenever i take my dog in there to ask questions, get her injections etc. the vet hardly even checks her over, checks her lungs but that is it. Any questions we asked are pretty much ignored, she is now also listed as dangerous there because she growled at the vet (seriously its the vets!). Just a warning to potential clients, DO NOT leave until all of your questions are answered as they charge you the same regardless.
After my 7ft python passed away 2 nights ago, I thought nothing of it (old age perhaps). But upon handling one of my smaller pythons yesterday, I realised they had mites. It was 6.30pm on a Wednesday night and I was frantic as I didn't want any more deaths and was struggling to find anywhere that was open and would see my reptiles. When I called the clinic, the staff were very friendly and told me to come straight down. They checked over my animals and went through step by step, how to bathe aand care for my animals and get them back to health. They didn't charge the earth and made me feel like whatever questions I had were important. Highly recommended.