Restaurants
Willow Garden Chinese Restaurant
Currently open
11:00 am - 3:00 pm
2 Patricks Rd
Arana Hills, QLD, 4054
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The wait time for fried rice and a chicken and vegetable stir fry was nearly 55mins. Not only is this terrible to begin with, I was not told it would take any longer than usual. In fact I had to wait while the girl finished taking a phone order, hung up, then answered a new phone call all while I was standing right in front of her. Even these customers were told it would only be a 30min wait. At the 50min mark yet another customer who ordered after me received their food before me so I asked where mine was to be told they were just waiting for the spring rolls. When the food did come out a few minutes later and I complained to the man (presumably the owner) pointing out these things all I received was a brusk 'sorry'. Unacceptable behaviour from a restaurant I frequent semi-often. Your food is not worth a 55min wait, particularly with the lack of customer service.