Windscreens

Windscreen Repairs Australia

1 Review

call business (02) 9638 1738

Rydalmere

NSW, 2116

VISIT WEBSITE

Rydalmere,

NSW, 2116

Windscreen Repairs Australia

5 STAR GOOGLE RATING - 5 STAR GOOGLE RATING - 5 STAR GOOGLE RATING

Despite what you may have been told -
your windscreen may be able to be repaired.
And for literally half the price of some others.
Don't Call "O" for O'ver the top prices.
Established 1978 - Australia's 1st Repair Service

Contact details

Visit website Email this business
(02) 9638 1738 0411 144 848
43233652067

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REVIEWS (1)

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annoyed customer 789
OVER 6 years AGO

I was warned very clearly by him that the bullseye/star would be 80% repaired, after the repair it was more like 80% unrepaired. I wish the guy charged me $20 - $30 for his time to warn me that the repair will still be very visible, I am not that fussy but I can hardly see the difference after repair. $70 flushed down the drain, now I need a new ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 3

I remember our meeting clearly. You mentioned that you were in a hurry to get back to work. And with respect, it is my perception you appeared to not be attentively listening to my ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 4

Practically all repairs vary visible depending on from where you view them. I told you that. So, your first sentence that "I was warned very clearly by him that the bullseye/star on ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 5

So your suggestion of 20 - 30 (dollars I assume) to advise that “repair won’t fix it”, is completely wrong. It was repairable. 100% repairable. And it’s been repaired. 100%. 100% not to ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 6

And to ensure I remain publicly transparent, via full disclosure I will now paste below, in italics, my original response (from I believe it was 5th June) to your original post, (the day ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 7

After 40 years of doing repairs I am well used to different people’s expectations of the varying cosmetic improvements possible, so without exception I do my best to ensure it’s ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 8

Btw, you don’t NEED to replace your screen. It is, as is all my work, 100% guaranteed not to crack further and also to pass any roadworthy test, so only for cosmetic reasons you ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 10

20th June, the day of this writing - You have still not responded. And I suggest part of the reason for that is that you know it is not 80% visible. I couldn’t have remained more ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 1

Dear annoyed customer,

These are the ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 2

I have been doing repairs for 40 years. Over time I developed that explanation that I can repeat in my sleep as I’ve done it tens of thousands of times. And it was what I said it to you, ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 9

You answered “Hmmm i also did same review on product review and true local. Now seeing "distorted perception of reality” infuriates me even more. 80% is quite clear. It has ...read more

annoyed customer 789
OVER 5 years AGO

I have been refunded now by the repairer....

Windscreen Rep Aust
OVER 5 years AGO

Part 11 25th June, You wrote - Hi there,how can i take you up on your $70 refund. Also i dont feel confident in having my car near you from this point and you seem quite in disagreeance to my claim to be 80% still visable so i dont think you paying for a windscreen will ever happen in any ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 13 (cont) This episode has caused me some grief. Not because of any real impact on my business, as it is so in contrast with all other reviews, so little effect there really but regardless of that, it has frustrated me as it just wasn’t the right portrayal and I hate anything being out there that I feel isn’t just. ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 14 (cont) Where I perhaps failed with you was not solidifying that you were crystal clear with my pre repair explanation. No defective repair job, or skill, or deceit, or plan to extract your money unjustly, just a lack of communicable understanding. So again, truly sorry, that it was less than you ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 15 (cont) But again, there was nothing more I or anyone could have done for a different cosmetic result. Actually, I should have thought before now to suggest that perhaps, if you are interested, and I would welcome it - if you took it and showed any other windscreen repairers and they should be able to ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 16 (cont) So, as I said, it doesn’t particularly impact my 40 year old, otherwise unanimous 5 star overall Google rating. However, having said that, as I didn’t have anything active on the other site, and as yours is the only review, it does indeed display a very bad image of my business, which I hope, really ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 17 (cont) Anyway, as this episode is nearly complete (and believe it or not, I am trying to keep this minimal). But one final gesture to you. Truly, it has always been my intention, nature, and habit, to try to do the best for my customers, I have, on countless occasions, gone out of my way to assist, done ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 18 (cont) So, in a similar effort to finally convince you of my intentions, which are NEVER “deceitful”, I happily offer to you, and your family, or whoever you wish to nominate as a friend - get them to identify themselves as such and you and they will have "a lifetime of free windscreen repairs". Chip a screen, ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 19 (cont) And if you do ever do personally accept this invitation, please don’t feel awkward. I will do my best to make it easy on you and perhaps we can have a giggle over this whole thing as in the long run, I’m guessing, it’s not one of either of our major life issues. If you can’t tell I’m genuine by now, ...read more

Windscreen Rep Aust
OVER 5 years AGO

Part 12 (cont) 7 July – you wrote - Hi there..i would prefer a bank transfer and then i will remove and / or update the review once cleared..thanks.

9 July - I answered - OK, ...read more

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