I have been many many times, is geared for more 'professionals' type of shopping. Different to other friendly woolies, and a tad expensive for more 'ready-to-eat' food. Very little disable parking, in fact they could have put 3 at the south side of the building....and move those stupid trees? But like anything disable folk are a second thought, and you really have a long walk to get into the supermarket. I prefer Glenwood, easy get in and out.
Big W Wangaratta , not only refused to changed, a product ,that is sealed , they were rude about it as well, and then the customer service manager , choose not to ring us back . Can anybody tell me why the bother to advertise, and then offer up this type of service .Coles, target, kmart , here we come , or and the beer barns and petrol stations ,
Disgusted at rockdale shop
Yesterday my 4 year old daughter threw up over trolley and my wife while sick.
My wife got someone to ask staff for help 15 mins later she left trolly over spill to save someone from slipping.
When she asked as customer desk she got abused and told I asked someone twice while your staff threw arms up at my wife.
I'm a ex manager and I will be taking my business elsewhere.
Not only incident there shelves never got stock and staff are very unfriendly
I have only recently moved from COLES to Woolworth but am heading straight back to Coles! Last Wednesday, I was purchasing an iTunes card at the booth, there were no other customers waiting when the female supervisor came rushing around bellowing at the poor young man serving me. When I'd completed my shopping, the same woman bellowed at me ( I'd already been instructed to go to register 15 and she was way up at the other end! Thinking this to be disgraceful behaviour, I enquired as to the Store Manager's name and was greeted with her, bounding down to me insisting to know if she," could help me?"!! I continued to put my grocerois through telling her that she could be of no assistance. This caused her to walk out in front of the registers (store side) loudly repeating, "I'm not scary am I?" "Do I look scary to you?" In front of many shoppers. I wanted to get out of there as quickly as possible and have quite a noticeable limp having only stoppedread more
They do not get proper customer training, and it is totally shameful....and yes disgraceful.!
Up until recently I was a regular customer at Woolworths in Tumut. But I am now a happy Coles shopper. At Woolworths there is no staff to help you, there is no staff on checkout you have to line up at self serve behind 20 other people every time. The staff that are there are run off their feet moody and are never happy and really do not care to much about anything. The manager, My god how did this woman ever get to be a manager, she wont say hello, smile or help a customer, she yells at her staff in front of customers. The shelves are empty, the bakery is dirty,the bread is fowl a few times it was frozen on the inside. Why Woolworths Why is your store so bad, I now go to Coles, where the manager greets you with a big smile and a hello, I never have to wait in line and if I do a happy staff member will show me to a checkout and serve me....I even see Woolworths staff there doing their own shopping in Coles