Xotic Hair & Beauty is a Leading Hair ExtensionSupplier, servicing Brisbane, Gold Coast & Surrounding Suburbs. Providingnothing but the best Remy Hair Extensions to all our valued customers, at lessthan wholesale prices.
If you are looking for a more affordable supplier,for either your large salon, or small business, with more than affordableprices, then you have come to the right place.
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This business is dreadful. The prices have gone up a ridiculous amount even though the hair has gone cheap and nasty.
You have to pay a deposit via credit card, yet you have to pay cash on the day? No ATMs around so if you want the pleasure of using eftpos it's a $50 fee!! Also, the council will most likely tow your car as there is no council approval to park.
All the good staff have left, there is only the staff who can't crack a smile and constantly reeks of cigarette smoke. And a very loud, unprofessional hairdresser who makes a mess of your face should you decide to get your hair coloured. Along with that, you get the pleasure of a yappy little rat dog at your feet constantly, not much compassion for those allergic to dogs!!!
The management was in when I was getting my hair done.
I am no longer comfortable in what was once a great business, whatever the management is doing overseas is obviously what management wants to do. It's really sad.
I had a full head of keratin bond extensions put in, they took SO long, I've had the same extensions many times before from a different company and the other place took literally half the time Xotic took. The bonds were really hard and plasticy feeling and the hair isn't very nice either. They were really close to my scalp and felt tight and very uncomfortable. I called them a few days later to explain this and spoke with a staff who was really rude to me. I had them out less than a week later from a salon other than Xotic because I didn't want to go back there. The vibe in the salon is so unfriendly, I would never go back! When they blended the extensions they cut into my hair and now it's uneven. Worst hair extension experience I've ever had. The only positive experience was the other staff, even thought this staff did a pretty awful job of my hair this staff is really lovely.
Thankyou Xotic for such a positive experience. Love my new hair so much and will make sure this time I will not sabotage myself and care for it properly. I now know , bad care = bad hair. My new colour is amazing!!!!!! let's see if blondes do have more fun ? Melanie :-)
I had my hair done last year at Xotic after being recommended by a friend . I got a full head of wax extensions put in which took god knows how long to put in . The extensions were put that close to my scalp that I had red sores on my scalp . I was in so much pain and because I hadn't had wax before I thought it was normal . I waited another 5 days and my head was so sore I had migraines from it and my scalp started bleeding in certain spots . I called up first thing that morning and made an appointment to get them taken out . It took over 3 hours to get them out and in the end I was left with ratty hair from my normal hair being cut into and a sore bleeding scalp . When I arrived to get them out , no one even apologised for what was happening to me . I have never felt so much pain in my life before and I'm definitely now turned off getting hair extensions . I would definitely not recommend anyone there for the poor service and unprofessional manner
Went to this salon for the first time in 2011 after it been recommended to me by a friend. Have had my extension done here three times over the last few years. The first two times my hair was amazing, I cant remember the staff who did them the first time but Silvana did the second head and they were by far the best. So well put in, beautiful hair and very comfortable sleeping. The third (and last time I had them done here) was awful. They were put in really badly and were very painful for the whole two months I had them in. I was so disappointed as I was travelling home to Europe and had just got them done a few days before I left for my trip. I had just got engaged and wanted to have the usual gorgeous full head of hair for our pictures and I hadnt been home in 2 years so wanted to look my best. I couldnt wait to get back to get them taken out, the hair quality was terrible, definitely not the same quality as the two previous heads I had, dry, split ends and dull allread more