We were informed that as the restaurant was fully booked we had to 'eat and run' by 1.00pm before the next booking. We were happy to 'eat and run'. Half way through our meal, infact, we had another 10 minutes to go, we were rudely interrupted and told we had to move tables as the next booking came in early. Unfortunately, we had to move which spoilt our entire lunch experience at the Jack Rabbit. My husband, approached the manager, Briney, but she was as cold as ice and showed zero customer service interaction. Nice food and nice venue but doesn't match the customer service. Not coming back again. You only get one chance with us.
We went to the Jack Vineyard Restaurant on a long weekend and arrived after a 45 minute pleasant drive from Melbourne. We had booked ahead and did not have difficulty getting seats. Once we pulled into the vineyard, the breathtaking views of the bay caught my attention and imagination. This vineyard is situated in Bellarine, 15 minutes drive from Geelong and the restaurant had wide open windows which overlooked clear aquamarine blue water on the left side and on the right side you could enjoy scenic rolling views of the hills.
We enquired about going to the cafe but the cafe seemed much busier and apparently serves delicious woodfired pizzas and the friendly waiter suggested that we book ahead at least 2 weeks in advance for a seat at the cafe. We'll definitely remember this for next time. However we did get some wines pre-lunch and sat on the slopes of the cafe and enjoyed the view and fresh air.
At the restaurant we ordered the Hopkins Rib Eye beef and the Blue Eye fish for mains with a side of the vegetables. The serving sizes were very enerous and the shellfish potage that the fish was served with was simply devine. I had a glass of the Jack Rabbit 2013 Rose which was very smooth and appetising. The waitstaff were friendly and courteous which added to a very enjoyable experience.
I highly reccomend the cafe (in the first instance) for a weekend getaway lunch or the restaurant if you are unable to get a booking at the cafe.