Central Coast Confectionery

I have forgotten my password, can you help me?

At the "Register or Sign In" page under Returning Customer, click on "Forgotten Password". On the next sceen, select your local wholesaler from the drop down list, enter your account number (found on your invoice/ statement) and email address and press "Get New Password". A new password will be sent to your email address.

How long does it normally take for a delivery to arrive?

Depending on the district you are located in, a delivery can take anywhere from 1 working day in the Metropolitan regions and up to a number of working days in the regional areas. Contact The Distributor nearest to you to get the most accurate time frame.

What if I have more than one Outlet/ Trading Account?

If you have more than one Outlet and therefore more than one Distributors Trading Account, you can link the accounts to pool your points and achieve a single log-in for the website. To arrange for your account to be linked, contact The Team on [email protected] - don't forget to specify which accounts you want to link.

How do I register as a new customer?

On the top right corner of your screen, there is a link named "Register or Sign In". Follow the prompts for new customer. You will need to enter your company details (step 1), select no I am not a current customer (step 2) and enter your delivery and billing address (step 3). We cannot accept PO Box as a delivery address. Submit and we will then process your request and send you a notification email one your account has been approved.

Can I join The Distributors Advantage Rewards Program?

The Distributors Advantage Rewards Program is open to all customers of The Distributors who are non-national or non-corporate customers. One nominated person only per Account will be awarded Advantage Reward Dollars on their The Distributors Advantage Rewards Account. To join the program click here

I am not sure which products to sell within my store. Can you help?

The ideal product mix is essential for maximizing your business sales. We have invested in business intelligent tools that monitor all sales data and enable all parties of the supply chain to analyse their sales and market trends. By using this resource, we can help you identify which products to carry within your store based on your local area. Contact The Distributor nearest to you to request for a sales representative to visit your store.

How do I place an order?

To place an order you must be logged in. Once logged in you can add the items you wish to purchase. Enter the quantity and click "Add to Cart". At anytime you can view your order by clicking "Shopping Cart". When you have finished shopping and reviewed your shopping cart, click "Checkout". Once your order has been submitted, you will receive a confirmation email with details of your order.

What service should I expect from The Distributors?

We offer superior customer service, extensive metropolitan and regional coverage, a broad product range specialising in Confectionery, Snackfood, Beverage and Grocery Food and Non-Food and most important of all...we deliver! Come and experience the secrets of our success for over 30 years!

What kind of promotions do The Distributors offer?

We produce a monthly catalogue called Price Busters featuring the specials for the month, latest product releases, merchandising solutions, category reviews etc as well as seasonal promotional flyers called Sweet Surprises. Your local distributor may also run their own promotions throughout the year alongside our national promotions. Click here to see the current National Promotions or to hear about the current promotions in your area.

I have tried to merchandise my store but I haven't noticed an increase in my sales. What am I doing wrong?

When remerchandising your store, appropriate shelf layout is essential for future incremental sales. Considering that the confectionery and snackfood market comprises of around 70% of impulse purchases, a planogram (visual merchandising guideline) can be a vital sales tool. Contact The Distributor nearest to you to find out more information.