About Uschevron down

Reviews

Nicky K.

10/16/2014

Stay away from this company. I used Bells as it was recommended by someone who knew me. Obviously they received better treatment than I did. The removalists who picked up my furniture bought their son with them whom they made responsible for listing my goods. Half way through they lost count and stated they only needed to list the big stuff for insurance purposes. When the child decided he needed a rest, he sat on my furniture whilst waiting to put it in the truck. Bells did not communicate with me at all during my move, any communication was when I instigated it, and replies were slow coming. They packed a tent into my fish tank and of course smashed it. The removalists who dropped my furniture off spent the whole time telling me how bad my furniture was packed. Some poor other person who had some of their furniture in the same container (unbeknownst to the gents in the truck who had no paperwork for it) had their furniture placed on the ground in my paddock as it was in the way. I asked them to place my furniture in a container at the end as we have not found a house yet. I pointed out dust sheets for them to use, they didnt. They used some of their hessian to place around my couch (that was nice of them) but then proceeded to push boxes and other such things over the top of my chest of drawers and dining table and scratch both surfaces. They refuse to take responsibility for that saying I shouldnt have asked them to put it all back into another container. I took insurance out with another company as theirs was extremely expensive, but I am pretty sure they wont cover me for an absolute lack of respect, complete carelessness and an inability for Bells to take responsibility for their own action or inaction. Never use this company if you like you or your belongings to be treated with any kind of care or respect.