Tween Waters Holiday Resort

The Park is well located and Pet Friendly but that’s about where the positives end. Facilities are old, poorly maintained and dirty. We stayed in a Saltwater Cabin for 7 nights in Nov 2021. During our stay, many of the cabins appeared to be occupied permanently and very few vans stayed on the upper level sites. The water park was closed and the camp kitchen provided no amenities for washing up or cleaning the BBQs. Being experienced travellers with pets, we are used to Pet Friendly cabins being a bit tired, but not so dirty and poorly maintained. Stained towels, toilet leaked constantly, no TV remote, blood spatter on the curtains and stained furniture. Kitchen utensils should be binned. Luckily, we travel with our own. On departure, we moved the furniture to sweep up after ourselves only to discover built up hair & dirt under the couches, in the AC filter and exhaust fans. Beware, a number of the Saltwater Villas are 2 storey with parking underneath limited to a max 2m high. Not suitable for elderly people or large 4WD vehicles. Park pricing is expensive for poor facilities. Website photos are not representative. We were overcharged on check in and the manager (Lauren) agreed to a refund. It has taken over 3 months, with numerous phone calls, emails and finally a complaint to Fair Trading but the refund remains outstanding.

We have stayed in this little caravan park a few times and really enjoyed it. Plenty to do for kids, swimming pool, water slide, tennis courts and playground. Also perfect distance from the beach and not to rowdy at night time. Very relaxed atmosphere. The cabin we hired out was perfect for our needs and not too expensive.