Thrifty Car Rental

Booked a 7 seater for 8am pickup. Its 11 am still waiting. Very greedy in terms of booking customers and not planning risk mitigation. They just wanna rent out their car. Wouldnt worry about the impact on customers by delaying. No sorry or apology in the whole process, instead the whole crew including the manager turned like "we don't care about your trip getting delayed, take it or cancel it". wouldn't recommend this.