NRMA MotorServe

This would be the worst place to have any repair work done on your car.

After picking up my car from them after they repaired it. I had to take it to elsewhere to repair the damage they had done .

I would never go there or have anything to do with them again.

Incorrect fuel was filled in our Volkswagon Golf mid January. We paid $750 for draining and cleansing. Multiple fault codes into ECU were found and were traced and located with fuel pump. Invoice stated all fault codes within the ECU were cleared. The petrol gauge never functioned correctly following the service and after a few weeks I returned and booked another service, however the service was not completed until yesterday because of the demands on my time. We expected the service to be under the 3 month warranty. Another $950 was requested, the reason given was a part connected to the fuel gauge coincidentally failed following the original service. So a 3 month warranty means we needed to return within the week to inform them there was a fault within the ECU. I wonder what the reason for not accepting responsibility would have been then!