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      About Uschevron down

      Servicing The Illawarra Region From Helensburgh To Nowra

      • Domestic And Commercial
      • Friendly, Punctual, Efficient And Reliable
      • Maintenance & Repairs
      • Sales & Installations
      • We Get The Job Done With No Hassles
      General Info

      Your air-conditioning specialist - servicing Helensburgh to Nowra.

      Proudly keeping Wollongong cool since 1985, we supply, install and service an incredible range of split system and ducted air conditioners for homes and businesses. Wollongong families deserve the very best, that's why we only provide refrigeration systems and air conditioners from reputable brands. Swing by our store to browse our range of Toshiba, Carrier, Fujitsu, Daikin, Hitachi and Temperzone air conditioners. If you manage a pub, club, cafe or restaurant, you understand how important it is to keep your frozen goods fresh. If your freezer, fridge or cool room is malfunctioning, don't hesitate to call the Wollongong refrigeration professionals at Alpine. We offer obligation free quotes

      We are Illawarra’s leading locally owned air conditioning business, employing local people. From early on, we recognised, to become successful we had to build a trustworthy reputation. It was important to have reliable, friendly, and well-trained staff who could also offer full after-sales services to our customers for many years after their purchase.

      We buy direct from manufacturers to save you money. We deliver what we promise, maintain regular contact with our customers and keep them informed. We offer up to 7 years manufacturer’s warranty on Toshiba residential products. Ongoing maintenance and service for the life of the unit. Our Products: Split Systems Multi Split Systems Ducted Systems Energy Saving Systems Specializing In Toshiba, Carrier, Temperzone & Hitachi Design And Installations Maintenance & Repairs of All Major Brands

      Breakdowns Repairs Programmed Maintenance Sales - Design – Installations Retrofit to energy saving units Residential & Commercial Providing unmatched quality that exceeds performance expectations. For a solution for your comfort please contact us today.

      Accreditations
      Accreditation badgeContract Licence Number: 164735CAccreditation badgeARCTick Certified, License no. AU38738
      Email
      Payment method
      cash, mastercard, visa, debit
      Established
      1985
      ABN
      99 055 127 163
      ACN
      055 127 163
      Ownership
      Locally Owned
      Service Notes
      Open Monday to Friday - 08:30-16:30
      Free Estimates
      Yes
      Other Link
      Categories
      Air Conditioning Installation & Service, Air Conditioning Contractors & Systems
      Commercial
      Yes
      Certifications
      ARCTick Certified, License no. AU38738
      Keywords
      Actron Air Conditioning, Air Conditioning, Air Conditioning Bulli, Air Conditioning Dapto, Air Conditioning installations, Air Conditioning shellharbour, Alpine Air, Alpine Air Conditioning wollongong, Alpine Aircon, Carrier Air Conditioning, Carrier Air Conditioning wollongong, Daikin Air Conditioning, Ducted Air Conditioning, Ducted System, Ducted systems wollongong, Energy efficient Air Conditioning, Fujitsu Air Conditioning Wollongong, Fujitsu wollongong, Illawarra ducted airconditioning, LG Air Conditioning Wollongong, Mitsubishi Air Conditioning, Mitsubishi Air Conditioning Wollongong, Panasonic Air Conditioning Wollongong, Pioneer Air Conditioning, Refrigeration, Samsung Air conditioning, Split Systems Wollongong, Split system, Temperzone Air Conditioning, Toshiba Air Conditioning, Toshiba Split Systems, Wollongong, air conditioning home, air conditioning maintenance, air conditioning maintenance wollongong, air conditioning service wollongong, airconditioning service wollongong, airconditioning wollongong, cooling systems wollongong, domestic air conditioning, ducted air conditioning corrimal, ducted air conditioning dapto, heating systems wollongong, split system Dapto, split system air conditioning, wollongong air conditioning, wollongong airconditioning, wollongong split systems
      FAQschevron down

      Do I have to change the filters? How often does this need to be done?

      Air filters fitted to indoor units should be regularly inspected and cleaned. Initially check every 4 weeks, until some idea is gained as to how quickly dust is building-up. At the very least, air filters should be cleaned every 3 months. Some indoor units are fitted with Catechin and various Air Purifying Filters, which have specific maintenance instructions. therefore the individual instructions supplied with each unit should be carefully followed.


      How far away from the wall should the outdoor unit be (from the front and back of it)?

      At the front (fan side) of unit, no less than 1m is recommended for a small split AC and 2m for a large package AC. More would be preferable. At the back (no fan) of unit, no less than 100mm is needed for a small split AC and 200mm for a large package AC. More would be preferable.


      My unit is blowing cold air but it is in heat mode. Why?

      If the desired temperature has been reached in the room space then the indoor unit will slow the fan but continue to circulate a small amount of air so as to measure room air temperature. This air is actually at room temperature but may feel "cooler" because the indoor unit has stopped heating the air until the room temp falls again.


      My unit has been set to the heating mode. Suddenly it has stopped and the outdoor unit has ice on it. Is this a problem?

      No, ice on the outdoor unit is not a problem. The unit has controls that allow it to monitor the ice build up on the outdoor unit and will occasionally go into a de-ice mode to clear the ice. The full de-icing mode can last up to 30 minutes.


      How much distance do I have to allow on the left and right sides of my outdoor unit?

      On the side of the outdoor unit where pipes enter, maximum space possible should be allowed so that the unit can be serviced more easily. The minimum distance at the piping end should be 300mm for a small split AC and 500mm for a large package AC. At the end opposite pipes the minimum recommended distance is 100mm but more is preferable.


      Whenever there is a power failure, and the power is restored, the split air conditioner switches itself on. How do I stop this from occurring?

      Some air conditioners are have an auto-restart feature installed in the case of a power failure, when power resumes the unit will return to the setting that it was on prior to the power failure. A qualified technician at Pioneer International Pty. Ltd. can turn this feature off.


      The fan keeps cutting in and out. Is there a problem?

      Some air conditioning units are designed to sometimes switch the indoor and outdoor fans on and off automatically in order to provide the temperature conditions set by the user.


      Does the outside unit sit directly on the ground?

      Some form of level concrete slab should be placed under the outdoor unit.


      Can I have plants on or around the air conditioner? If so, how close?

      The operation manual outlines the requirements when placing plants near a unit. Plants should generally be kept from direct exposure to warm or cold air being blown from the indoor unit. Try to place plants out of direct drafts from the indoor unit. The outdoor unit should never have plants or any other material obstructing airflow. At least 1m of space in front and 100mm behind the outdoor unit is required for trouble free operation.


      Do the feet on the outside unit have to be bolted to the floor?

      The unit should be placed on a firm level base of concrete. A qualified installer should be consulted to determine the need for securing bolts on a case by case basis.