Gallery
- Email Business
- Payment method
- cheque, mastercard, visa, eft, cash
- ABN
- 30 111 954 860
- Service Notes
- 7 Days 7.30-5.30 For Check-in and Check-out 5 Days, Monday-Friday, for Bookings and Information 8.30am to 5pm
- Category
Reviews
02/06/2017
We took our little dog for a trial run in Golden Paw Lounge. I had reservations after actually seeing the place. . The drive down wasn't inspiring or welcoming at all as it looks like the entrance to a junk yard & once inside it looks nothing like the pictures on the website. . The place was very smelly & dirty, it's very run down & in need of a good clean up.
They advertise cuddles on the couch with your dog, where's the couch? All I saw was some dirty chairs & a table. . We logged onto the camera system to see our little one in Golden Paw Lounge very frequently throughout the day & all we saw were dogs left alone in a room looking very sad sitting at the windows & doors. Our little one was harrassed continually & pinned to the ground by a bigger dog called Bella & we never saw any staff in the Golden Paw Lounge until we rang them with our concerns. The outside area the little dogs are allowed in is just a fenced off area of very rough ground & not really a suitable area at all. Overall a terrible experience & our little dog left terrified. Needless to say she certainly won't be staying at this place!
Check the place out yourself before booking your much loved pet in here, it's awful!
06/01/2016
I recently left my 13year old dog
at the resort and was very impressed
by the care he received. Everyone that
I dealt with was kind, caring and professional. I was very worried leaving him as he has been unwell for some time but he came back to me happy and lively.
I would definately recommend this place to anyone wanting great care for their dog. Virgil stayed in the silver paws lounge it was well worth the little bit extra cash.
Thanks again guys for looking after my little guy.