Russell & Sons (Qld) Pty. Ltd.

What does a water treatment system do?

A water treatment system removes impurities such as sediment, chlorine, bacteria, and other contaminants to improve water quality.

Can you install new pump systems?

Absolutely. We handle the full installation of new pumps and can advise on the best solution for your needs.

Can you service and repair generators?

Absolutely. We provide regular servicing, diagnostics, and prompt repairs using quality parts.

Is your service covered under warranty?

As authorised agents, we carry out warranty repairs and replacements in line with manufacturer terms and guidelines.

Can you help select the right pump for my property?

Certainly. We assess your specific needs and recommend a suitable, efficient pump to match your usage and conditions.

Can I get help choosing the right generator?

Definitely. We assess your power needs and recommend a generator that fits your situation.

How often should I change water filter cartridges?

It depends on the type and usage, but generally every 6 to 12 months is recommended for optimal performance.

How often should I service my pump?

Regular maintenance is recommended annually, but high-use or critical systems may require more frequent checks.

Which pump brands do you support?

We are authorised agents for top brands like Grundfos, Davey, Onga, Mono, and Lowara, among others.

What types of generators do you sell?

We offer a range of generators for domestic, rural, and commercial use—both portable and stationary.

Do you offer generator servicing plans?

We provide scheduled maintenance plans to keep your generator in peak condition year-round.

What types of pumps do you repair?

We repair a wide variety of pumps, including domestic, submersible, irrigation, firefighting, and effluent pumps.

Do you cover rural and regional areas?

We serve Toowoomba and the wider region, including rural and remote locations across SEQ.

Can you supply pumps for domestic use?

We stock and supply pressure pumps for domestic use, along with options for grey water and general household needs.

Which generator brands do you supply?

We work with trusted, industry-recognised brands known for durability and performance.

What size generator do I need for my home?

We’ll evaluate your household usage to suggest the ideal generator for your power needs.

Do I need a filter for rainwater?

Yes, filtering rainwater is important to remove debris, sediments, and potential pathogens, especially if it's used for drinking or washing.

Do you install generators?

Yes, we handle full generator installations and ensure everything is compliant with safety standards.

Do you offer backup power solutions for farms?

Yes, we install and service high-capacity backup generators suited to agricultural operations.

Is emergency generator repair available?

Yes, we offer fast-response service to get your system back online as quickly as possible.

Do you offer on-site pump servicing?

Yes, we provide both in-house and on-site servicing to suit the location and nature of your pump system.

Do you service agricultural and rural pumps?

Yes, we specialise in agricultural systems, including borehole, irrigation, and long-haul water transfer pumps.

Do you offer emergency repairs?

Yes, we understand the urgency of pump failures and offer prompt repair services to minimise downtime.