Indo-Asian Grocery Store

Ordered first and last time at indoasiangroceries.com.au Had ordered a bag of caraway seeds. I opened up the back after I had received it, only to find out that instead of caraway seeds (carum carvi) they had filled the bag with cumin (cuminum cyminum). This could clearly be recognised by the distinct scent. When contacting them they did not respond for 10 days. After a second e-mail they asked for a photo of the bag's label. Another period of silence, then they claimed it would be caraway seeds, and I would be wrong, as they could visually be mistaken for cumin. No replacement, or refund offered. Either the shop is run by blatantly incompetent individuals, or scammers.