0490 418 759CallVisit WebsiteVisit Website
Business LocationBundoora, VIC 3083
About Uschevron down
Email
ABN
77 899 427 962
Staff
1-10
Category

Reviews

Carmelina C.

10/18/2021

Professional and Honest

After an awful experience with our bank, my husband and I began searching for a broker. I came across ‘Next Step Mortgage Broker’ and began to navigate their website.



After reading the ‘about us’ page, we decided to call and make an appointment. John met with us at our home; he listened, gave us options, and explained everything so clearly.



He then immediately went to work on our behalf and kept us in the loop every step of the way. This is the kind of customer service that banks have completely lost.



John has helped us so much that I highly recommend him to any and everyone who wants help with their loans or other financial needs.

Chad C.

10/18/2021

Brilliant and Efficient!

At first, my wife and I tried the traditional route of going to our bank for a loan. The experience was horrible, and the process went on for months. In the end, they wasted our time, nearly costing us our land and deposit.



A friend suggested we try a broker. So, we searched online and came across ‘Next Step Mortgage Broking.’ With only a few days left before settlement, we decided to give it a go because we had nothing to lose (you don’t pay the broker anything, they get paid by the banks). Out of all the brokers we could have chosen, we contacted John Afendulis because his website conveyed exactly what we needed: he takes the complexity out of finance, provides honest customer service, seeks to understand our needs, and keeps us involved.



John delivered on all his promises from the moment we contacted him. He has been fantastic. He told us exactly what he was going to do and how. He was patient and took time to answer all our questions (even the dumb ones) in ways that average people can understand.



After our experience with John and ‘Next Step Mortgage Broking,’ we will never waste time trying to acquire a loan from banks again. John is brilliant and efficient. He has the knowledge, contacts, and resources to get the best loan at the best rate available. He worked super hard to understand our situation and get us exactly what we needed in record time.



I hardly ever post reviews about anything online. But for John, I happily make an exception. I am very impressed with the service he provided and give him the highest recommendation for your financial needs.