iMOLA TILING

Extremely disappointed with Imola Tiling (Jack or XiaoFan)’s workmanship. Shortly after completion (tax invoice provided on March 2018) of waterproofing and tiling on our uncovered second story balcony (Gooseberry Hill) a number of problems presented on this project that related to substandard workmanship. Imola has refused to repair any of these issues. Finally, we had to lodge a complaint with the Building Commission (BC).

According to an independent building inspectors report, the tiling is well below acceptable standard and the waterproofing membrane has failed (e.g. 1. moisture appears under balcony concrete slab; 2. tiles are drummy throughout the floor; 3. grout has cracked between floor and skirting tiles; 4. tiles placed over existing expansion joint. 5. grouting on the top of skirting tiles is concave, thus holds water; 6. no movement gap allowed between the floor and skirting tiles).

Jack (or XiaoFan) has used every tactic to BC’s processing and we are still waiting the final remedy order.

Very disappointed with both his workmanship and attitude.

So impressed with imola tiling,very professional & very polite. Work done on my bathroom was awsome it was exactly how i pictured it was going to look! They are also very reasonable with price , would definitely recommend to all my family and friends. If your looking for a experienced tiler for all your tiling needs call Jack he will help you!

Jack from imola tiling tiled our main bathroom and ensuite he surley knew what he was doing our bathrooms look great ! And his price was competitive. Very pleased Thank you...

Jack did very good job for a fair price. He is a very courteous man who takes pride in his work. He finished on time, on budget and cleaned up the bathroom after he'd finished. I have recommended him to my friends.