Arizona Smash Repairs

Poor service, arrogant and unprofessional! After my car was in the shop for a week I recieved a call to collect it within 2 hours. When we arrived for collection the car was filthy and two workers rushed to clean it, missing the white paint spash on the rear passenger door. I returned the vehicle to the shop for the manager to deny fault and attempt to polish it off in the car park. It was then returned later in the week for a 2nd attempt to remove the paint spash and now there are scratches there instead. The owner has claimed the stain is milk and a fault of our own, however we attempted to show him an image of the mark on the vehicle in his car park with the mark and a time stamp from collection, though he is sticking to the milk story. Now booking in for a more professional repairer.

I decided that Arizona Smash Repairs deserved my time to say thank you for the service they provided me. They went above and beyond with regard to the damage that had occurred with my car and the patients they showed me in making contact with me while they looked after my car is exceptional. Thank you Michael

Bad customer service, poor communication and rough handling of your car.