About Uschevron down

Reviews

Eric

03/07/2024

10/10 service

RCC National fixed my roof through insurance company. Highly professional, great communication and truly the BEST tradesmen I've had the pleasure of dealing with. They were prompt and did an absolute perfect job on my 3 roofs - kudos to you guys. Thank you so much. 10/10 recommended.

JLT34

07/04/2023

Avoid this Company

Be careful having RCC do any insurance work in country NSW areas Forster Tuncurry - Coffs Harbour. My whole floor is water damaged from dishwasher. 1st assessor didn’t even take kicks off to inspect behind, when kick boards came off, the 2nd assessor only attended due to the photos I sent to NRMA, Trades then turning a blind eye to damage, and actually layering the floor straight over damage. They didn’t even worry about the mould either. Also no water to kitchen, been ongoing for 8 weeks now. This company picks their own trades a bunch of cowboys cashing in on the less fortunate by trying to do bodgy jobs collecting the money and not actually fixing the problem. I stood up for what was right, and the abuse I heard aimed at myself over loud speaker mobile phones from the trades people and regional managers was disgusting and unprofessional. Week 8 and still going

Lyn

05/03/2023

Highly recommend 10/10

This company employs some of the best tradies I've ever dealt with. They turn up on time and work is always completed in a prompt friendly and very professional manner. Happy Customer ☺

Bel

05/01/2023

Excellent Experience!!

We were assigned RCC National from our insurance company and they were wonderful. Everything they replaced has been done to the highest quality and we couldn't be happier. They were very organized and easy to work with, constantly providing us with updates, and dealing with any unforeseen issues very promptly. We would happily recommend them, and definitely be using them if we require anything else done to the house in the future. Thanks for everything!!

jude58

02/09/2023

Excellent Workmanship. Wonderful Staff.

My insurer assigned RCC National to coordinate and organise the demolition and rebuild of our garage damaged by a falling tree as well as the removal of that tree. RCC was professional, courteous, helpful, kept us updated and were great communicators between us and our insurers. All work was carried out to an excellent standard. I highly recommend RCC.

Rene

01/17/2023

Good Business Ethics

We recommend this company,because our dealing with them from start to finish of completing the job,was the customer service very polite and friendly,very professional.efficient,constant updates and feedback on the progress of work every week.Very good work ethic.Rene & Suzanne.

PLR

06/09/2022

Awesome incident response company

My insurer assigned RCC NATIONAL to coordinate and facilitate demolition and rebuild of our garage damaged in a fire. They were professional, understanding and empathetic. Hats off to you guys for making our life drama to play out effortlessly from your side.

Eric K.

02/16/2022

Outstanding service responses

We could not have asked for better partner to work with on the assessment and repairs to our hail-damaged home. RCC was prompt (made safe our property within 12 hours of the initial damage), accessible, responsive and kept us updated on repairs and were great communicators between us and our Insurer. (thanks Nicky !). Their tradies were courteous, offered good workmanship and professional.

Chris

09/12/2021

Very Impressed

I could not have asked for better service from RCC Firstly, such quick & professional response and then continued support and communication throughout complete repairs.

Refreshing that this company still believe in Customer service

Wendy G.

07/01/2021

Impressive Operators

RCC was prompt and efficient. All of the tradesmen were pleasant, polite and carried out their tasks in a friendly manner.