Thrifty Car Rental

The car was clean and new and we had a great time in Coffs but when we returned the car to the airport my husbands mobile phone got left in the car in the rush to get to the airport. Even though we had dropped it off only 10 minutes earlier the owner of Thrifty rude unhelpful and eventually abusive. He even threatened legal action and made the situation extremely difficult when a little bit of kindness and understanding would have resolved everything. I would never deal with this company again.