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05/08/2013
don't even bother sending your PlayStation 3 or any of your consoles to this place it's service is very poor i sent my PlayStation 3 because it had the yellow light of death and i paid them 85 dollars for the repairs and when i got it back after 2 weeks or so with in 3 days or so it had the yellow death of light again i tried contacting them and they told me to send it back to them i tried contacting them and they had the automatic your call is placed in a cue your the next in line i waited more then an hour and nothing i drove up to there premises and only for them to be closed with not even a sign saying closed for holidays or nothing i tried sending a few SMS telling them I'm at the store and i didn't even get one response i found that very unprofessional and poor service so i decided to take it elsewhere only to be told that it cant be repaired and the last person who tried to fix it who was global console has completely wrecked it and it cant be repaired so i decided to give them a call and told them what the other service provider told me and they told me to send it back to them so i decided to send it back to them which i had to supply my own package to send it to them and after they received it only for them to not even contact me to tell me that my they wont do anything to repair it i had to read my emails and saw that it's not going to be repaired and they want 25 dollars for fright charge to send it back after turning around and telling them I'm not going to pay them they instructed me to contact consumer affairs which i did but they told me that the matter wouldn't be dealt with for 6 to 7 months so i tried to reason with Global console that i`ll drive up and pick it up myself and they told me even if you do you still have to pay for the freight cost and after arguing with them they hung up the phone so just to get my console back I'm paying 25 dollars and that is my experience with global consoles i would never recommend them to anybody