Colonial Catering

I had this company cater my wedding, and although the food was nice, the meals were not exactly what i had ordered for out day without any notice they had changed the menu,, the bar staff that i paid extra for of $400 did not even show up, leaving us to organise one of our guests to have to man the bar and serve. the caterer himself was rude and grumpy when asked simple questions to. Most importantly though was the fact they didnt even have the kids meals this left our children without food and resulted in a child under the age of 4 getting an adult meal that she has high allergies to, if we were not watching she would have ended up in hospital and who knows how that would have ended. when i spoke with Fiona the owner of this company about my concerns after my wedding she agree and apologized for the mistakes made and said she will give me a refund. it has been over a month now with endless emails of me having to chase up and lack of communication from her regarding this i still do not have a refund for the mishaps on my day and instead i have been told by her to seek a solicitor due to her negligence an bad management. i highly DO NOT recommend this company to cater your function as you never know what you will actually receive and if it will even be on time. A Total let down considering i was talking with Fiona right up to the day and making sure everything was organised.

Unprofessional staff

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Unreliable service