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TARYN56

09/23/2025

POOR AFTER SALES SUPPORT

BOUGHT A APPLE I PAD DID NOT WORK FROM WORD GO WENT BACK TO SEE IF THEY REPLACE IT FOR ME SAID NO IT HAD TO GET SENT BRISBANE TO FIX IT I WAS THERE FOR A FEW HOURS THE MANAGER ENDED UP TELLING ME TO GO AND I WAS TO SORT IT OUT WITH APPLE HE DID NOT WANT ME TO COME BACK WITH IT .I AM SO ANGRY HOW I GOT TREATED ALL I WANTED WAS A EXCHANGE NOT A REFUND.BUT HE SAID IT WAS NOT WHAT THEY DID. PLEASE TO ANYONE THINKING OF BUYING ANY ELECTRONICS FROM THEM IF IT IS FAULTY THEY DO NOT WANT TO KNOW YOU IF YOU DO NOT AGREE WITH THEM SENDING IT TO BRISBANE AND THEM SAYING HOW LONG YOU WOULD HAVE TO WAIT FOR ITS RETURN. I WILL NEVER BUY ANOTHER ITEM FROM THIS COMPANY AS I WAS GIVEN MY IPAD BACK AND TOLD I HAD TAKEN TOO MUCH TIME WITH SALES GIRL AND THAT THEY DID NOT WANT TO DEAL WITH IT AND I HAD TO GO DIRECT TO APPLE. I LEFT THAT SHOP NEARLY IN TEARS AND I STILL HAVE A IPAD THAT I HAVE PAID GOOD MONEY AND IT STILL DOES NOT WORK AND ITS ONLY FIT FOR THE BIN BE AWARE PLEASE DO NOT MAKE THE SAME MISTAKE AS ME .