Newspot Eastside Suzuki

My expectations of bringing my SsangYong to the official dealer are that the electrical fault would be fixed. Wrong. We live 35km from NewSpot so had the car towed and asked that numerous test drives would accurately diagnose the problem and fix. The non-itemised invoice made some vague references to cleaning connectors & applying grease; labour charge was $495. On the drive home, the fault appeared again - exactly as it happened two weeks earlier before getting it towed. After making a formal complaint, their solution was to bring the car back, but with no financial compensation whatsoever. Over $700 out of pocket for the duration of this debacle and am literally back to square one in getting the transmission fixed at this time of year where service centres are closed for the holidays.

Note - Hampstead Gardens Service Department.