Gary Presnell Bodyworks

Great reputation very very poor management, staff do OK/good job.

My vehicle was repaired to a very high standard but the customer service was disappointing. After I arrived to collect the vehicle at the nominated time it was driven out of the wash bay still wet and left at the front of their driveway with the engine running and the driver's door open. Whoever drove it out had disappeared and the office staff were all leaving in a rush. There was no-one to go over the repairs with me so I couldn't point out that the interior clearly hadn't been cleaned since everything had a fine cover of dust (one door would have been removed for repair hence the dust getting in). Both front floor mats were very dirty and damp plus there were boot marks on some panels inside. Not impressive!