Aramex (Capricorn Coast)

Absolutely horrendous, incompetent and full of it!

Contractors are nothing but clowns!

Standard delivery method is to throw the parcel over the fence behind the letter box or just write a "We Missed You" card and leave it in the letter box.

i can wait in the front room all day with the door open but this Company will find some way to have their visitation not seen.

I am 78 years old and refuse to go into their junk yard Rockhampton depot anymore, where there is always the danger of having a load of pallets dropped on you or being run over by a semi trailer.

So here is the deal Aramex (or whoever you are - Fastway, Parcel Connect etc.), any further "We Missed You" cards and your company will be rang straight away and a request will be made for a re delivery. I now have a phone number and an email connection.

So what is the real reason that eBay Sellers deal with your company?

If you are reading this and thinking of using this courier JUST DO NOT GO NEAR THEM, it would take to much time to explain all there faults and failures. This company is rotten to core.

Call Centre is all you can reach from any of their phone numbers . I was told they would send me an email update which they didn't parcel has been sitting at their Rockhampton depot for 4 days and noone can tell me when it is likely to be delivered avoid this business at all costs

Disgusting company as internet reviews show.

An urgent delivery was picked up on 9th Feb on the Sunshine Coast.

It is now Sat 18th. After inquires I find my delivery arrived in Gladstone last Monday.



No tracking updates, no local phone numbers, appalling offshore customer service and still not delivered. Cannot even pick up without 24 hours notice.



The day this company goes broke, can't come soon enough.

According to the tracking details, my parcel has been sitting in the "Capricorn Coast" depot since 18/10 in CF Bay 333. It is now 1st Nov and it still hasn't been delivered. Tried to ring direct, but of course, there is only an off shore operator. I want my parcel!! If I could give zero stars I would

Worst delivery service ever.

My doorbell rang I went and open the door to find a parcel missed delivery card in my door that was filled out at 14:53:44 and the delivery driver was walking back down my driveway towards her white van.I called out to her only to be ignored as she continued to her vehicle and left . I went inside looked at the card, there were no contact details, no phone numbers or emails for the delivery company. After doing some research on the Internet I found the address and phone number for Aramex in Rockhampton. I called them at 14:59 only to be told by the woman who answered the phone that the delivery drivers give residence 15 seconds to answer the door or they leave.I find this appalling as there are elderly people that live in the area and it might take them more than 15 seconds to come to the door on a good day. Moreover when I checked my tracking at 10 a.m my parcel trackers last entry was made on 9/5/22 stating that my package was in Sydney and due to be transported to the next depot. there was no other updates or information provided. After I spoke to the woman on the phone I checked my tracker and it stated that I missed delivery I am including screenshots of my tracker before the parcel delivery was missed ,a screenshot after I called, also included a screenshot of my outgoing call to the company . I screenshot my card with my tracking information I find the way this company treated customers is appalling and I would never recommend them to anyone