Pedders Suspension

Very Dissatisfied with the advice and service that I have received from Pedders Lawnton. I originally went to the store in February of 2023 because I was having some issues with my 2015 Dmax rear suspension sitting a little low. I was advised initially that I should go with there brand of heavy duty rear suspension springs as it would be a good idea for the weight I carry but it lead to no end of problems with my vehicle as I had gone from the original factory suspension. As I was driving away from the store I noticed that the vehicle was doing a little shudder when I took off from the traffic lights. I returned the vehicle the following day and told them what was happening. I was advised that the issue was because the back end of the vehicle was sitting higher than the front end and the only way to solve that issue was to raise the front end suspension so it was the same as the rear end so I agreed to have the work done.

Appeared to make no improvement to the vehicle. Once I had the front end suspension work done I discovered that I was getting uneven tyre ware on the front passenger side.

I went back to pedders again told them I was not happy about this and they were adamant that it was 'bump steer' as its a known Dmax issue. I told them this was not an issue until they did work on my vehicle. They agreed to do a free wheel alignment for me.

Some time later I discovered that I was still having uneven tire wear on the front left hand side so I decided to take the vehicle to the Isuzu dealer for them to take a look at. I was advised that the work pedders had done had messed up the geometry and I needed to go back to factory specifications to solve the problem.

At which point I went back to pedders at Lawnton and said I wanted them to return my vehicle to factory specifications. They declined and said the issue was again 'bump steer' they tried to sell me heavy duty knuckles for my Dmax at a cost of $2500.

I declined the offer as I couldn't afford it at the time.

Come 2025 I went to a different mechanic and they returned the vehicle to factory specifications suspension and I have had no further issues now I have removed all the pedders rubbish from my vehicle.

I am very unhappy with my experience from Pedders.

I thought they would be more professional than what they were. I have found management to be very incompetent and unprofessional.

They should have offered to return the vehicle to factory spec rather than trying to sell me something else.

The owner of the franchise should be ashamed of themselves as they are giving the business a bad name.

I would not recommend pedders to anyone!

This whole ordeal has been a Waist of time and money.