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10/02/2015
My dream website turns out to be a NIGHTMARE!
Be VERY careful using this company! Havealook websites. With my own personal experience with havalook websites was not pleasant. Firstly I was tricked into signing a contract allowing them to withdraw monies for the total cost for the site even before its finished. Throuout the design period no one rang me to ask me what I wanted. I sent numerous emails stating what design and features I wanted, but herd nothing. I was getting scared as no one rang me? Odd?. I even sent a email asking why haven't any one rang me yet? I waited over a month to see a example of my new website. I was very excited. After seeing my website I was totally shocked. I cried. My dream website just became my nightmare! Are they for real? I wish I could post photos here? It was a horrible, horribly rushed website with no care given. Non of the features I asked for where there. And in parts of the site was even insulting! The design was ...Very very poor! At the time as soon as I saw this I rang my bank requesting a stop of any monies comming from my account. It was a good idea at the time. They gave me 3 revisions. No number of revisions could fix this! Anyway I told them exactly what I wanted and they still failed me. No website nothing? I herd nothing from them for weeks? A month passed and now they telling me the features I wanted they can't give me. I found the staff member that delt with me was extremely aragent. No one seemed to care what I wanted. I wasn't asking for a complex design here. I advised them soon as I get my website the payment will be made. I'm still waiting. I've gone to consumer affairs to get help! I'm going to see a solicitor to get help. Today I recieved a email from dun and Bradstreet requesting payment. I have not recieved my website but yet they sent a debt collector after me! I have not recieved my website yet nor it's hosting. I actually never even recieved a bill? This havalook website company does not play fair!