Idrotherapy

I have been stung for $300 from my bank account today by Idrotherapy. I had returned the goods within 2 days.
No products received for the $300 withdrawn. Don't hold much hope of my money being refunded having read recent reviews.
SheilaE

I HAVE RETURNED TO SENDER UN-USED TRIAL ITEMS WITHIN THE 14 DAY TRIAL PERIOD. THEY HAVE STILL CHARGED MY CREDIT CARD FOR THE FULL AMOUNT OF THESE ITEMS, $158.05AU & $132.45AU. I NEGLECTED TO GET A RETURN AUTHORITY NO, BECAUSE OF THIS, THEY ARE WITH-HOLDING 40% OF THE MONEY THEY TOOK FROM MY CREDIT CARD. THEY WANT ME TO WAIT 3/4 WEEKS TO RETURN MY MONEY, AS THEY ARE SAYING, THE WAREHOUSE HAS NOT TOLD THEM YET, THAT THEY HAVE RECEIVED MY RETURNED ITEMS, EVEN THOUGH THEY WOULD HAVE RECEIVED THEM WITHIN 2 DAYS! THEY HAD NO RIGHT TO CHARGE MY CREDIT CARD IN THE 1ST PLACE, AS ITEMS WERE RETURNED UN-USED, INCLUDING A LETTER INSIDE. I USED THEIR OWN POUCH & ADDED POSTAGE TO IT. THEY KEEP SAYING THEY HAVE NOT RECEIVED IT. I WILL BE TAKING LEGAL ACTION IF I DON'T GET MY REFUND VERY SOON. DONNA IN THEIR CALL CENTRE HAS HUNG UP.ON ME TWICE. I GIVE THEIR CUSTOMER SERVICE -5.