About Uschevron down

Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage

  • Delightful service, or you get a gift card ($150)
  • We clean up, or we pay for the cleaner ($150 max)
  • We're friendly, or you get a gift card ($150)
  • We're on time, or you get $10/min ($150 max)
  • We're polite, or you get a gift card ($150)
General Info

We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.

Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.

We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google

Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google

At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.

Email
Established
2013
ABN
91 166 743 540
ACN
166 743 540
Staff
21-50
Service Notes
Emergency 24/7
Categories
Licenses
Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
Keywords
Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
FAQschevron down

Do you provide a warranty for your work?

All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.

Do you use sub-contractors or your own plumbers & electricians?

All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.

What is your "Royal Treatment Guarantee"?

Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).

Do you charge extra for emergencies?

For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.

What is your “We Clean or We Pay the Cleaner” Guarantee all about?

Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).

How much will it cost?

If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.

How long do I need to wait for a plumber or electrician?

That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.

Do you charge a callout?

The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.

What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?

Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).

Do you have a Seniors Discount?

Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.

How can I contact Reactive Plumbing & Electrical Brisbane by phone?

You can contact Reactive Plumbing & Electrical Brisbane on (07) 3524 0656.

Where is Reactive Plumbing & Electrical Brisbane located?

Reactive Plumbing & Electrical Brisbane is located at 16 Crockford Street, Northgate, QLD 4013.

How can I email Reactive Plumbing & Electrical Brisbane?

You can email Reactive Plumbing & Electrical Brisbane at [email protected].

Does Reactive Plumbing & Electrical Brisbane have a website?

Yes. You can visit Reactive Plumbing & Electrical Brisbane online at https://reactiveplumbingandelectrical.com.au/plumber-brisbane/brisbane-inner-suburbs.

What are the opening hours for Reactive Plumbing & Electrical Brisbane?

The opening hours for Reactive Plumbing & Electrical Brisbane are Mon - Sun: Open 24 Hours.

What type of business is Reactive Plumbing & Electrical Brisbane?

Reactive Plumbing & Electrical Brisbane is listed under Plumbers & Gasfitters, Drainage Equipment & Systems, Drainers, Drinking Water Supplies & Accessories, Hot Water Systems, Leak Detection Services, Sewage & Waste Water Treatment, Water Filters, Water Treatment & Equipment.

How is Reactive Plumbing & Electrical Brisbane rated?

Reactive Plumbing & Electrical Brisbane has an average rating of 4.9 out of 5 from 42 customer reviews on True Local.

Can I request a quote from Reactive Plumbing & Electrical Brisbane?

Yes. You can request a quote from Reactive Plumbing & Electrical Brisbane on this page.

Is Reactive Plumbing & Electrical Brisbane on social media?

Yes. You can follow Reactive Plumbing & Electrical Brisbane on Facebook and Instagram.

Reviews

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Kowei

08/07/2025

Great jobs thanks lots

Christian and Jess are professional skill.I feel satisfied Thanks two yang man

Satisfied customer

03/07/2025

Job # 121010058 Currumbin Waters

Reactive Plumbing were prompt to attend my home to discuss replacement of the hot water system. Their employee, Nathan, attended the next day, on time and replaced the system efficiently and explained everything. I would thoroughly recommend Reactive Plumbing to anyone looking for a reliable plumber.

AMD

02/07/2025

Very Happy with Reactive Plumbing

We were most impressed with Reacrive Plumbing. From our initial phone call to the interaction we had with the plumber, Fin, and his assistant, we experienced a high degree of professionalism and friendliness towards us. The problem with our pipe was explained clearly to us as was the work which needed to be completed plus a quote prior to commencing the job. Our blocked pipe has been rectified and the work was completed promptly. As advised to us in our phone call, Fin called us 30 minutes prior to his arrival and he arrived on time. We were also very impressed that we could get a booking the very next day after our phone call. The fee was most pleasing. We will definitely be requesting Reactive Plumbing to assist us with our plumbing needs in the future. Thank you Reactive Plumbing.

Jira

02/07/2025

Exceptional service!

Job#12109967-Helensvale

Exceptional Service.the team -Fin went above and beyond to clear a blocked drain at our house . He arrived promptly , worked efficiently and explained everything clearly. Professional, friendly. Highly recommended .

Rana

30/06/2025

Diagnose bathroom sink dripping

Christian was great in checking out a dripping sound that was coming from my bathroom sink every time I used it. He tried to investigate the cause and did tests including a pressure test to see if there were any hidden water leaks. This gave me a peace of mind. Thank you for promptly coming and investigating this issue.

Gordon

19/06/2025

Washer

Rang for a washer to get done as soon as possible as we were changing contracts the next day and was fitted in that day,the place was left clean 10/10

Brent 12109707

19/06/2025

A well run plumbing service, excellent communicators

Quick response, accommodating with setting a meeting time,

micheal enabled a clear and concise quotation process and was able to provide several options provided so I could makes informed decision and be confident in determining what fitted my situation best

Plumbing team (Nathan/Chad) and associate trades turned up on time or earlier…

Nathan/Chad were unobtrusive, considerate and professional throughout the whole job…

Based on my experience I recommend this company 100%…

IB

18/06/2025

Great Service

After lodging an enquiry Matt arrived next day to detect a leak in our pipes, he was very knowledgeable and professional. That afternoon the tradesman and apprentice arrived to dig hole and repair leak the next day Nathan installed a pressure reduction valve and remediated the work area. We found the team to be very professional and very obliging.

John at Robina

18/06/2025

Gold Coast Plumber - Robina

Great service and advice by Reactive. Matt came out on time (12109649) with great advice and we sorted out a way ahead. Quote and no nonsense approach’s all added to the service and confidence. Thanks for the work.

Helen

17/06/2025

Isolation valve replacement

I was attended by Matt, he was professional and the job well done.

Matt also explained to me many things, so I get more understanding.

I called reactive plumbing and was attended on the same day, although it was not urgent.

Thanks and appreciated

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