Pets Hotel Pty Ltd The

the team at the Pets Hotel do such a great job! Ashleigh as helped us a lot in the past, she and the team go the extra mile when it comes to customer service. My cat is a bit of a grump but is always happy around the team. Thank you everyone!

My pets love the pet hotel. Lovely caring people. My dogs have never been so clean and beautiful! They looked like they were having a great time running around the Central Bark. Every time we turn around the corner to the Pets Hotel, they start getting excited and that's how I know they do amazing work! My dogs love this place and the people in it! I cannot thank you enough!

I picked my dogs up after our holiday on 2nd January. They were wet, stinking with dirty paws. I had to bring them home and give them a bath, I then found fleas which is appalling! I’ve had my oldest for 12 years and he’s never had fleas even when he’s stayed on a farm.



I am very disappointed and will not be recommending this hotel to anyone. Given the fact that the staff didn’t even care when I called to complain and haven’t had any response from management, I will be going out of my way to advertise how bad this hotel is.



Your cameras were turned off for most of their stay period, we couldn’t see them the whole time they were there including during the times advised.

I picked my dogs up after our holiday on 2nd January. They were wet, stinking with dirty paws. I had to bring them home and give them a bath, I then found fleas which is appalling! I’ve had my oldest for 12 years and he’s never had fleas even when he’s stayed on a farm.



I am very disappointed and will not be recommending this hotel to anyone. Given the fact that the staff didn’t even care when I called to complain and haven’t had any response from management, I will be going out of my way to advertise how bad this hotel is.



Your cameras were turned off for most of their stay period, we couldn’t see them the whole time they were there including during the times advised.

Great service, excellent people and dog skills. Max and I both love it.

Excellent service and friendly staff. Our dog Oliver comes home well maintained and healthy and very happy.