(02) 8188 5383CallVisit WebsiteVisit Website
Business LocationRouse Hill, NSW 2155
About Uschevron down

Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage

  • Delightful service, or you get a gift card ($150)
  • We clean up, or we pay for the cleaner ($150 max)
  • We're friendly, or you get a gift card ($150)
  • We're on time, or you get $10/min ($150 max)
  • We're polite, or you get a gift card ($150)
General Info

We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.

Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.

We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google

Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google

At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.

Email
Established
2013
ABN
91 166 743 540
ACN
166 743 540
Staff
21-50
Service Notes
Emergency 24/7
Categories
Licenses
Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
Keywords
Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
FAQschevron down

Do you provide a warranty for your work?

All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.

Do you use sub-contractors or your own plumbers & electricians?

All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.

What is your "Royal Treatment Guarantee"?

Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).

Do you charge extra for emergencies?

For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.

What is your “We Clean or We Pay the Cleaner” Guarantee all about?

Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).

How much will it cost?

If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.

How long do I need to wait for a plumber or electrician?

That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.

Do you charge a callout?

The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.

What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?

Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).

Do you have a Seniors Discount?

Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.

How can I contact Reactive Plumbing & Electrical Sydney by phone?

You can contact Reactive Plumbing & Electrical Sydney on (02) 8188 5383.

How can I email Reactive Plumbing & Electrical Sydney?

You can email Reactive Plumbing & Electrical Sydney at [email protected].

Does Reactive Plumbing & Electrical Sydney have a website?

Yes. You can visit Reactive Plumbing & Electrical Sydney online at https://reactiveplumbingandelectrical.com.au.

What are the opening hours for Reactive Plumbing & Electrical Sydney?

The opening hours for Reactive Plumbing & Electrical Sydney are Mon - Sun: 12:00 am - 11:59 pm.

What type of business is Reactive Plumbing & Electrical Sydney?

Reactive Plumbing & Electrical Sydney is listed under Plumbers & Gasfitters, Drainage Equipment & Systems, Drainers, Hot Water Systems, Leak Detection Services, Sewage & Waste Water Treatment, Water Filters, Water Treatment & Equipment.

How is Reactive Plumbing & Electrical Sydney rated?

Reactive Plumbing & Electrical Sydney has an average rating of 5 out of 5 from 155 customer reviews on True Local.

Can I request a quote from Reactive Plumbing & Electrical Sydney?

Yes. You can request a quote from Reactive Plumbing & Electrical Sydney on this page.

Is Reactive Plumbing & Electrical Sydney on social media?

Yes. You can follow Reactive Plumbing & Electrical Sydney on Facebook and Instagram.

Reviews

Venkat

06/17/2025

Great job

Great service well articulated gave me options all done!! On time!!

Bella M

06/17/2025

Efficient and friendly service

Had a great experience with Malik during a recent plumbing service. Super efficient, friendly, and professional, he made the whole process smooth and stress-free. What really stood out was how attentive he was—he took the time to explain even the trickiest plumbing issues in layman’s terms, so I actually understood what was going on. If you’re looking for top-notch service from someone who knows their stuff and makes the process easy, I’d definitely recommend! (46871 / Baulkham Hills)

Job 46731

06/13/2025

Excellent service

Pete was extremely professional in his handling both my original enquiry and the job itself. He was extremely efficient, always courteous, and alerted me to additional matters requiring attention. Can’t recommend him highly enough!

Carlos

06/13/2025

Quality service 👍👏👏.

I was attended by Jackson Shap.

Job was done professionally well.

Problem solved.

Mike

06/12/2025

Gas leak fixed

Luke was polite friendly and effective . Solved the problem and discussed other gas and electric things we may need to consider. Good solid advice. Happy to have lukes number for next time

Sabit

06/06/2025

Quick & Professional Service

Billy from Reactive Plumbing has done an amazing job at our place Stanhope Gardens (Job number 46606). He was friendly but professional and most importantly knew what he was doing. The company was prompt to come and when we agreed to the quote, the job was done on the day. I would recommend them over and over.

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Lynne

06/05/2025

The Best Service.

Matthew did an excellent job of replacing my gas hot water heater and would highly recommend Matthew for any further work that has to be done.

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Jay

06/05/2025

Exceptional Work

Job Number: 46488

I recently had the pleasure of having Jackson to do some plumbing work, and I couldn't be more impressed. He demonstrated exceptional efficiency, completing the job promptly without compromising on quality. His clear communication ensured I was informed throughout the process. I will definitely be using his services again and highly recommend him to others.

Not

06/02/2025

Job 45929

Jake was friendly polite courteous. Provided a job which worked efficiently and works were clean with no mess left behind.

Craig

06/02/2025

Kyle was awesome and really understood how to solve the issue

Kyle turned up within the hour and had diagnosed the issue and solved the problem quickly avoiding a costly revisit

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