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Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage
- Delightful service, or you get a gift card ($150)
- We clean up, or we pay for the cleaner ($150 max)
- We're friendly, or you get a gift card ($150)
- We're on time, or you get $10/min ($150 max)
- We're polite, or you get a gift card ($150)
- General Info
We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.
Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.
We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google
Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google
At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
- Email Business
- Established
- 2013
- ABN
- 91 166 743 540
- ACN
- 166 743 540
- Staff
- 21-50
- Service Notes
- Emergency 24/7
- Other Links
- Categories
- Licenses
- Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
- Keywords
- Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
Do you provide a warranty for your work?
All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.
Do you use sub-contractors or your own plumbers & electricians?
All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.
What is your "Royal Treatment Guarantee"?
Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).
Do you charge extra for emergencies?
For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.
What is your “We Clean or We Pay the Cleaner” Guarantee all about?
Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).
How much will it cost?
If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.
How long do I need to wait for a plumber or electrician?
That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.
Do you charge a callout?
The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.
What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?
Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).
Do you have a Seniors Discount?
Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.
How can I contact Reactive Plumbing & Electrical Sydney by phone?
You can contact Reactive Plumbing & Electrical Sydney on (02) 8188 5383.
How can I email Reactive Plumbing & Electrical Sydney?
You can email Reactive Plumbing & Electrical Sydney at [email protected].
Does Reactive Plumbing & Electrical Sydney have a website?
Yes. You can visit Reactive Plumbing & Electrical Sydney online at https://reactiveplumbingandelectrical.com.au.
What are the opening hours for Reactive Plumbing & Electrical Sydney?
The opening hours for Reactive Plumbing & Electrical Sydney are Mon - Sun: 12:00 am - 11:59 pm.
What type of business is Reactive Plumbing & Electrical Sydney?
Reactive Plumbing & Electrical Sydney is listed under Plumbers & Gasfitters, Drainage Equipment & Systems, Drainers, Hot Water Systems, Leak Detection Services, Sewage & Waste Water Treatment, Water Filters, Water Treatment & Equipment.
How is Reactive Plumbing & Electrical Sydney rated?
Reactive Plumbing & Electrical Sydney has an average rating of 5 out of 5 from 155 customer reviews on True Local.
Can I request a quote from Reactive Plumbing & Electrical Sydney?
Yes. You can request a quote from Reactive Plumbing & Electrical Sydney on this page.
Is Reactive Plumbing & Electrical Sydney on social media?
Yes. You can follow Reactive Plumbing & Electrical Sydney on Facebook and Instagram.
Reviews
10/14/2025
Arrived in time,great service and advise,clear and professional explanation for the issue
10/13/2025
Cameron was Professional Friendly with great communication he dealt with my problem and resolved it
10/09/2025
For job 50037. Peter and Nick came and installed two heating and fan vent combos in my two upstairs bathrooms, they did a wonderful job and took the time to explain to me how my new units worked and even how to better care for my switchboard. Truly a lovely experience
10/08/2025
Arrived on time schedule and communicated clearly on the issue and suggestions, transparent on the quote.
Satisfy the job and will call for the service if needed in the future.
10/08/2025
Job: 50148
Both Nick and Reactive’s professionalism were exemplary. Nick’s knowledge and experience shone through and his cheerful manner, timely communications and flexibility with timeframe window made the whole job pleasant from start to finish. I highly recommend this business and electrician.
10/03/2025
Rohan came on time as scheduled, looked at the leaky pipe and suggested solutions and pricing. He also recommended that my gas heater was quite old and a safety hazard, so I decided to get it replaced. Both jobs were done on the same day with professionalism and expertise. Rohan's attention to detail in completing the jobs was commendable!
09/30/2025
Took some time to get through the automated answering service and have someone call back.
After this, everything has gone well. I was made aware that Matt would be at my place within a half hour window. I received a phone call from Matt that he was 10 mins away.
Matt was a good listener, thorough (mapped out the entire storm water drainage system), which combined with his investigative skills (use of endoscope), was soon able to define the area of the problem. He was able to factor in parts of the job which I could do to be able to reduce the overall cost of needing to replace 14m of terracotta piping under concrete. It was difficult to justify the price calculated by the estimating system, based on hours of labor and materials, so I'm expecting a high quality job.
Matt remained professional throughout the process and endeavoured to satisfy my questions and requests.
09/30/2025
We had Adam coming to see our place today and I was honestly really happy with the service, explanation given and such friendly staff. Adam made sure to take the time to explain the issue and what he was going to do to solve it. He also showed us what he was doing, which was great to see. Price was also really reasonable.
09/29/2025
Both Billy and Johann did a superb job installing these !!! (Job: 50014)
09/19/2025
48846 Job: Cameron went out of his way to help us with our electrical issues and was very professional and skilled at what he had to do.













