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General Info

Q Ford was founded 40 years ago and continues to provide the utmost of quality in Ford sales, service and parts.

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Established
1980
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Reviews

Reviewer P

04/05/2024

Very Happy With Dealership & Staff

I had an outstanding experience at this car dealership from start to finish. The staff was incredibly friendly, knowledgeable, and attentive, making the entire process smooth and stress-free. They took the time to understand my needs and preferences, guiding me towards the perfect vehicle without any pressure. Their transparent pricing and fair trade-in value made me feel confident in my decision. Additionally, their after-sales service was top-notch, providing continued support even after I drove off the lot.



I highly recommend this dealership to anyone in search of a seamless car-buying experience and exceptional customer service.

Reviewer T

04/04/2024

Amazing Buying Process

Exceptional service, knowledgeable staff, and a seamless car-buying experience – that's what you can expect at Qford. From the moment I walked through the doors, I was greeted with professionalism and genuine care. The sales team took the time to understand my needs and preferences, guiding me through their extensive inventory to find the perfect Ford vehicle for me. The entire process was efficient and transparent, with no hidden fees or surprises. Their commitment to customer satisfaction was evident every step of the way. I can confidently say that Qford sets the standard for excellence in automotive sales and service. If you're in the market for a Ford vehicle, look no further than this dealership – you won't be disappointed.

PromptOne

05/26/2023

Very Poor Service and Presentation of vehicles

I was very excited to purchase a new 2022 Ford Ranger Wildtrak. I couldn’t find a new one available, Q Ford had a demo with only 1700kms on the clock. The images on their website showed it in top condition, not a mark on it. I paid a deposit over the phone and arranged a day/time to inspect the vehicle. On inspecting the vehicle, I found it was dirty inside and out. It had multiple large scratches in the paint, requiring a substantial respray, Worn Tyres, The inside was dirty with grass all over the carpet, they didn’t even bother with a $2 vacuum or a $10 carwash. The Salesman's response. "It's not a new vehicle and someone else will buy it if you don't. The price was more than a brand new one at Approximately $97000. I won’t be back after this poor service.

Ben R.

11/03/2021

A pleasure to visit

The experienced team Q Ford are awesome to deal with. Everyone is so attentive and make me feel like family

Barry H.

07/12/2015

Terrible experience!!!

Fed spiel on how professional they were and how it has to be done right otherwise social media will ruin them. Thanks for the tip- our experience of them...

Our sales advisor, trevor was full of contradicting statements such as come see car then go to accounts. (Took us straight to accounts)

He gave forms in an unorganised and sporadic manner to confuse you. You were expected not to read them and they were thrown under your nose.

Told about bank charges afterwards after asking all along about credit cards. No mention at all of the fee.

Take a dictaphone to record them or better yet avoid!

I declined the use of a courtesy car due to potential excess (worst case scenario accident- cannot afford it) to be told 'i forgot you had a lot of problems'

Regret not walking away from that place.