Rite Price

Before Christmas last year the refrigeration unit of my ducted heating/cooling system kept cutting out during the hottest part of the day. My regular service man assured me all other parts of the system were okay but he wasn't qualified to dismantle the 'fridge unit.

Rite Price's technician attended, and told me the unit was positioned badly (outside the back door) and repositioned it. That didn't help, so he tried changing a couple of electronic relays inside the unit. That didn't help either, so then he insisted that the switching gear was faulty, either the keypad in the lounge or the 'computer' in the roof, so he replaced them both.

All of this was done at my expense, and every step took weeks to accomplish as each part had to be ordered from a distant galaxy. In spite of my protests, and suggestions that he re-gas the unit, or at least check the gas pressure, the Rite Price technician insisted that he knew what he was doing.

The whole palava took over three months, costing me $1266 in total, and by the time he'd replaced the last item, the summer had gone and there was no way to know if the problem had been fixed!

I'm convinced that changing the electronic equipment was a needless waist of my limited pension, and that when the hot weather returns I'll still have the same old problem!

I was very happy with Stephen. He is very professional and fixed very quick. Thanks you guy.

We had Rite Price install two air conditioners into our apartment and found Rite Price to be very professional and extremely prompt with their service. We would highly recommend them to other customers.
Their after sales service was excellent.

Sally N