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Reviews

Andy

06/15/2022

Nothing has changed

Looking at these reviews, they were written four years ago.

Glad to report that nothing has changed.

Do stay away from these guys.

They don't know how to run a business.

Suzan R.

04/11/2018

STAY AWAY

They are horrendous to deal with. Their communication skills are horrible, and they make promises which they can't deliver for months on end. You're better of going somewhere else.

Sync V.

02/08/2018

Don’t use this company!

What everyone else has said is true. Beware and stay away!

David C.

06/21/2017

I only wish I had read these reviews before using All Wood fencing. This company is awful, rude and have no idea how to build a fence. We have had so many issues with our new fence within its first 10 months. We contacted them numerous times to get no reply via email or phone. When they bother to take your calls all they do is argue.
One issue (of many) was our gate misaligned, to the post, it did not join/close. They refused to fix it even under warranty. So I had to fix it myself. I dug around the post only to find there was nothing holding the post in the ground. They just dug a whole, no cement and stuck it in.
I contacted them again and the owner argued. He said they put 8kg of cement in each post. No evidence of that.
I invited him to come to my house and pick any post in the fence and we can dig around it and show him there is no cement, he agreed and we selected a date and time. The date arrived and no one showed. I have been calling since and he is now not returning my calls.

The company knows they are dodgy, inexperienced, perform faulty workmanship and prey on new home owners.
Our fence is now uneven, splitting and on a lean all in less than 12mths.

Never use this company for anything!

Louise T.

03/14/2017

Like so many other people have said, they are terrible, rude and are only in this business to make as much money as possible. We had our fencing done in 2016 and it took them forever to put the fencing up. My husband was forever calling the company to see what the status of the job was, only to be told by the receptionist that she would not tell him who was looking after the job or tell him the status of the job. We also asked to have two plinths of timber under the fence to raise the height as our house sits higher than a neighbour house and we didn't want to look in their backyard. The rude receptionist wouldn't allow my husband to speak to the person managing the job to ask if this could happen and instead she told us no bad luck!
I do acknowledge that our neighbours were incredibly slow paying Allwood for their half of the fence, but it really seems like Allwood just couldn't be bothered chasing up the money. We were a new house in a new housing estate that unfortunately has a lot of crime. We so badly needed the fences for safety and privacy reasons but Allwood did everything they could to be as slow as possible. It took 4-5 months to get fencing done.
The fencing doesn't look the best either. We have huge gaps under the fence, which means that our animals can escape out of our backyard. We did ask about having timber plinths along the bottom to close the gaps but Allwood would not do them.
To make matters worse, our fencing started to fall down 6 months later and it took them 3 months to fix it!
Seriously, don't use this company!