McNaughton Estate Agents

My experience with McNaughton Estate Agents was fantastic! Lisa Dalbon was the rental property manager responsible for the unit I rented in Werribee, VIC and she was easy to communicate with, very polite, very understanding and always approachable over phone or e-mail. The process of vacating the property was so stress-free. I would highly recommend McNaughton Estate Agents and Lisa to anyone. If I move to Melbourne in near future, I know exactly where to go for finding rental property. Thank you Lisa for the wonderful support!

I'm not sure about McNaughton's property management skills.

The cleaning contractor they sent to the property next door to my house, backed over my mailbox and then left without even owning up to the incident. I rang them to complain but they will not assist in having my mailbox fixed. They did however give me the phone number of the cleaning company responsible, passing the buck, so now I have to spend hours chasing this guy! I quote the property manager "this is something you will have to sort out between you and the cleaner" Why is it my responsibility? McNaughton should be held responsible as the principle contractor and sort this out. They like any reputable business would surely do their due diligence and only hire contractors with insurance right?