Woodgate Club

Disgusted!!!!!! So angry!!! I rang up to book a table in the morning for 6pm i recieved a instant text confirmation and verbally told all booked in.

We walk in at 6pm to get our table to look around and not find my name !!! I approached a staff member to be told we didnt put your name out. So just look for a table with no reserved sign on. Of course none avaliable !!! by this time I approached a male worker to say there was no tables avaliable when we specifically booked in the morning. he then told me "well you can sit outside and if your cold turn the heater on. No one sits outside" of course no one sits out side it's winter we have a child with us. We then walk out stunned to try turn on a Heater and of course no gas. We then decide to just leave hungry and angry and disgusted by management.



We where in process to book a wedding here so you have lost that business now!



This is a disgusting way of dealing with customers. Don't just tell a customer you just couldn't be bothered putting the booking on a table. What's the point of reserving.



Respect customers. You are in an area of limited food resources so when you turn people away they are not exactly able to get food anywhere else especially on a Friday night.



Awful awful awful!