Sam's Local Plumbing Canberra

We called Sam's Local Plumbing for an emergency early Saturday morning we had a blocked drain and our bathroom began to flood. Stevan's service was prompt and professional, cannot fault him at all. Highly recommend this company. It's reassuring to know that we can get 24/7 emergency assistance that is prompt and reliable. Will definitely be using their services again.

After having countless plumbers over several years,I finally have my roof leak fixed,thanks to Sam's local plumbing who were recommended by my friend.So if you want something unfixable fixed ,give them a call.Their prices are good too.I cannot thank them enough for the work they do.Thanks guys I am so happy with your work .

This company is one of the best I have ever dealt with ! From the lady who answered the first phone call to all helped us, everyone was very professional and helpful , worked so hard to get our brivis ducted heating in so quickly. We would recommend your company to everyone.

Shane is an extremely good plumber. He is not only professional , but very genuine and is always looking after you. He will do everything he can to keep your cost as low as possible. I have used Sam's local plumbing repeatedly and have had the same experience all of the time.

Called on a Sunday afternoon after hitting a pipe in our backyard while landscaping, Shane was upfront about the costs and even offered an alternative fix to reduce our final cost . The plumber came out on time, was polite and explained everything, so easy to deal with . Would definitely use them again. We had a great experience.

While I could not fault the plumber on his professionalism, I can not say the same for the office who booked the job in. While I can appreciate that the timing was not great on my part (between Christmas and New Years), I was very clear in my request to seek their availability and whether it fell within the ballpark of my budget. I was very clear in that if they were not available or their fees were too high, this was no issue and I would keep calling. I was provided a time and told of the cost for similar jobs.



The original booking time was not able to be kept as earlier jobs ran over with the plumber rescheduling to the weekend. Ordinarily this wouldn't have been an issue however due to the timing it meant that I had no recourse to find an alternative plumber when the quote came in over double what I had expected and had previously discussed with the office.



I was deeply disappointed by this and to make matters worse, when the invoice came through for the 'call out fee' it appears the fee quote over the phone was GST exclusive.



I contacted the office regarding my concerns for the service and requested a refund, though apart from a phone call advising they would look into it and get back to me and a request to pay the residual left on the bill I have received no further advice.

I was pleasantly surprised by the service from Sam's Local Plumbing when our oven stopped working and I tried the usual tricks to get it started again. when I called them, they said they could have a plumber out to me the same day. The plumber turned up on time, was polite and went through all the parts of my oven to find the problem. He spent about 15 minutes inspecting it before he found there was a damaged part which needed replacing. As it was late in the afternoon, he went and got the part and came back first thing the next morning and replaced it for me. The oven works just as new and I was happy with the reasonable price and they were flexible in me paying the invoice in parts rather than the whole thing in one go

I am really happy with the super quick service of Sam's local plumbing service. Honest quoting and a well done job . Also very polite work man. Will use in future for sure.

Very happy with service as we had a blocked drain. Get the job done within the same day and they leave the site neat and tidy. Really happy with the price as well , thanks again.

These guys did a great job! Prompt arrival and excellent service for a reasonable price. I strongly recommend them!